Repairing luggage brands and travel bags in Sydney since 1952.
Sydney Luggage Centre has been repairing travel goods and leather goods since 1952. All work is carried out on our premises and only genuine spare parts are used.
Attache Cases • Back Packs • Beauty Cases • Duffle Bags • Folios • Garment Bags • Golf Bags • Hand Bags
Hard Suitcases & Soft Suitcases • Hard & Soft Trolley Cases
and much more...
Find Combination number
Replace combination locks, wheels, handles, zippers, pull up handles.
We repair tears and cracks on hard and soft shell cases.
Warranty Repair Service
Please bring your bag into our workshop located at our Mascot store.
Sydney Luggage Centre: 1147 Botany Road, Mascot NSW 2020
Phone: 02 9669-6381
Monday to Friday 8.30am to 5.00pm
The latest we take in repairs is at 5pm
Saturday 9am to 3.30pm
There is no repairer on duty on Saturday’s but you are still welcome to drop off and collect your luggage.
Sunday 10am to 4pm
Yes our store is open, but our repair department is closed Sunday.
Please bring your bag and your purchase receipt. If you don’t have your purchase receipt your bank statement will also be suffice.
We will assess your repair.
If your repair is classified as a warranty repair you will need your purchase receipt and there will be no cost to you for the repair.
If your bag is assessed and it’s not classified as a warranty repair , we can advise the price of the repair and then it’s up to you if you would like to proceed with the repair. Our repair prices start from $54.00.
We would like to point out that not everything is covered under warranty. Most warranties do not cover wear and tear and do not cover damaged caused during transit, this includes airline damage. Please read the warranty documents that came with your bag when you purchased it.
Sydney Luggage Centre is a warranty repair centre and we do just that, repair luggage.
If your item is deemed a warranty repair and needs to be replaced you will be provided with a letter advising that your bag cannot be repaired. You will then be able to return the luggage, purchase receipt and warranty letter to the store where you purchased your luggage from. If the luggage was purchased from an online only store you will need to contact the online retailer directly.
If your bag has been damaged in transit during your recent travels and it's only been a couple of days since you have returned, please contact the airline of the last flight that you traveled with to make a damaged baggage claim.
We provide this service on behalf of many brands and are more than happy to serve customers without prejudice. We ask that customers respect our professional teams' decision when you visit our store. If you are not happy with the outcome we welcome you to contact the store your item was purchased from or contact the distributor of that particular brand in Australia.
We are more than happy to assist customers with repair enquries, but abuse will not be tolerated under any circumstances.
Brands that we provide a warranty repair service for:-
There are a number of ways you can arrange to have your damaged luggage brought to us.
Contact Us Online
with your details and we can arrange to have your luggage collected and returned.*
Phone us on 02 9669-6381
and we can arrange for your damaged luggage to be collected and returned*
Bring It In:
*Pick-up and Delivery: charge (not including the repair) is $55.00 within Sydney metropolitan area. If you live outside of the Sydney metropolitan area, we can still arrange pick-up and delivery but at a different price. Please contact us to request a price.
Online Luggage Sale: buy luggage, suitcases, carry on luggage, business luggage, travel bags, backpacks, kids luggage and travel bags online or in store. Sydney Luggage Centre sell the best designer luggage brands online including suitcase on wheels, carry on luggage sets at great prices and free shippingAustralia wide on orders over $100.