SHIPPING – Sydney Luggage

SHIPPING

Free delivery Australia wide for orders over $100*

STANDARD ORDERS

Sydney Luggage Centre delivers Australia wide and offer FREE delivery on order of $100* or more. A flat rate of $15.00 applies to all orders under $100.

 

 

CLICK & COLLECT

Click & Collect is only available from Sydney Luggage 1145 Botany Road Mascot NSW 2020. 

Our store is open Monday to Saturday 10am to 4pm.  If you place your order Monday to Saturday your order will be ready next business day.  If you need it quicker please call 02 9669-6381 for further assistance.

 

TOO CHEAP TO SHIP FOR FREE

* Free shipping excludes heavily reduced items that are "Too Cheap To Ship For Free". These items will incur a $15.00 delivery fee for small items or $25.00 delivery fee for large items at checkout.

 

ORDER PROCESSING

All orders are processed either the same or next business day. Orders are processed Monday to Friday from our Mascot store location. If an order is placed on a public holiday or on the weekend then orders will be processed and the next business day.

All orders receive a confirmation email and a tracking number is provided. If you have placed an order and have not received your confirmation email please check your junk mail. A Tax Invoice is sent with each order

 

SUGGESTED DELIVERY TIMES

All orders are shipped with Australia Post. Delivery times listed below are an approximation only and can vary during busy periods. 

ACT
1 to 3 business days

NORTHERN TERRITORY

3 to 10+ business days

NSW

Metro Area – 1 to 3 business days
North Richmond, Blue Mountains, Central Coast, Newcastle, Wollongong, NSW Country Areas –1 to 5+ business days

QUEENSLAND
Metro Area – 1 to 5 business days
Country Zones – 3 to 7+ business days

SOUTH AUSTRALIA

Metro Area – 2 to 5 business days
Country Zones – 3 to 7+ business days

TASMANIA

3 to 10+ business days

VICTORIA
Metro Area – 2 to 5 business days
Country Area – 3 to 7+ business days

WESTERN AUSTRALIA

Metro Area – 3 to 7 business days
Country Zones  – 3 to 10+ business days

 

EXPRESS SHIPPING

At this point Sydney Luggage Centre doesn't offer Express Shipping online but we are working on it. In the meantime if you require an order to be sent ASAP  please call 02 9669 6381. Sydney Luggage Centre will help you with the items you would like to order and will provide an Express Shipping fee.

 

NON-DELIVERY OR NON-ACCEPTANCE OF DELIVERIES

If an order has been returned by Australia Post and Sydney Luggage has not been notified by the purchaser a refund will be issued minus the shipping fees.

If an order has been returned by Australia Post and Sydney Luggage has been contacted by the purchaser to have the order re-delivered a shipping fee will be incurred for the redelivery.

Should a delivery be refused by the purchaser or a person at the delivery address and the order is returned to Sydney Luggage a refund will be issued minus the shipping fees.

 

What if I'm not at my delivery address at the time of delivery ?

All orders are sent with Australia Post eParcel service. A card will be left at the address. Your order will be sent to the closest Post Office that Australia Post chooses to send it to. The order will remain at the selected Post Office for 10 days. Once the 10 days has lapsed the order will be returned to Sydney Luggage. If Sydney Luggage hasn't been contacted by the purchaser a refund will be processed minus any shipping fees.

 

 STOCK

While we do our best to keep our website up to date, if an item that has been ordered and is out of stock we shall email the customer a notification. You are welcome to email info@sydneyluggagecentre.com.au or call us on 02 9669 6381 before you place an order to confirm that we have the item in stock for reassurance. 

 

INTERNATIONAL ORDERS

We currently don't ship international orders.  If you see an item you would like to purchase and ship it outside of Australia please email info@sydneyluggagecentre.com.au and we can provide you with an International shipping price.